Lancaster, PA Real Estate Philosophy-Principle 3

In my opinion, one of the best skills for any person to develop is the ability to communicate well. Parents, leaders, business people,and customer service representatives must be able to communicate well. My real estate philosophy in Lancster, PA encompasses communication as a core value and a core service I provide my clients.

The previous post on my blog spoke of one essential component in the skill of communicating. This component is listening or principle 2. This is the ability to help persons clarify what is being said and to make sure a common understanding is developed between the two parties is the beginning of the communication process.

A common understanding in the communication process is a dynamic, not static. Because of this reality, my real estate philosophy requires regular and periodic communication. Providing regular updates on the sale of your home or the purchase of a new home is absolutely essential and I pride myself in providing this service in Lancaster, PA.

I recently helped a first time home buyer complete a difficult and arduous home purchase. The settlement of the property was extended on several occasions due to financing challenges. I had to be the bearer of bad news on several occasions. The worst one was when the lender called me on the eve of our scheduled closing to inform me the mortgage insurance provider had pulled the insurance commitment. We would not be able to close. I needed to call my excited buyer and inform her we were not able to have settlement the next day. I made a commitment to call her daily over a several week period. Principle 3 in my real estate philosophy was tested during this time, but was absolutely necessary. When the transaction was finally completed, she told me, "You were great. You were the only one who returned my calls or called me. Thank-you. Here was a woman who had saved for years to purchase a home and was very anxious it was going to be a dream which was never fulfilled. I am convinced this communication helped her hang in there when everything seemed bleak.

If you live in Lancaster, PA and are considering the sale or purchase of a home and want a real estate agent who will not wait days to return your call. If you want someone who will make a commitment to regularly communicate with you during your real estate transaction, give me a call @ 717.413.0744. My real estate philosophy encompasses this as a core principle of service.